twitter

15 September, 2007

Good morning from the VW dealership...

Good Morning all...

One of the Great Things about my VW dealership is the unlimited supply of coffee, and the free wireless connection.

As a sales professional, dealing as I do with long sales cycles, technical IT buyers, and complex, multi-level applications that require some degree of configuration to do what the users require... well, it always makes me a bit envious to watch the car-salesguys at work.

They have discrete products that the customer can touch, evaluate, and even emotionally bond with, in a very short period of time. And when you look at some of the higher-end products offered, they're really not that different in price than some of my offerings.

So where is the upside to what I sell, as opposed to what the car-guys flog?

I suppose some of the benefit is in the ability to gain depth, and understanding of the market that I serve, and the deeper I get into the Health Care space, the more that I become concerned about the flaws inherent in the system.
So many people are working to put their own spin on the issues, in order to either benefit financially or to build empires... when I read about the incidents that make the headlines (or heck, even discuss the issues with my own personal physician, Canadian though he is), I keep coming back to the thought that the primary user of the system is not being served by the competing interests at work.

The Dr's and RN's have to be frustrated on an almost daily basis. And how can the MS's and Google's of the world NOT bring the same level of disruption and competing agenda to something that is just too damn important to people, on a personal level?

Throw in the... institutionalized Oligarchy that the US political process has become, and you end up with a system that moribund and graceless, at the highest levels, with little ability to change.

This is not Windows vs. Linux, Open vs. Proprietary, HD vs Blu-Ray. This sh*t is too important to screw up once, let alone again, and again, and again... and I do not see enough positive effects happening on the macro level.

Well, I'm being paged by the service desk attendant. With the exception of a nail in a tire, it looks like my car has a clean bill of health.

Ciao beautiful peeps; go out and think about competition vs. efficient delivery... I think it is going be a bigger issue than we would like it to be.

Regards,

Imp;-)

0 comments: